FREE SHIPPING IN ITALY. 10€ SHIPPING IN EUROPE
Users who use the Services offered by Exton declare that they know and accept these general conditions of contract.
Owner of Exton and its Services:
Via Michelangelo, 15 Aversa (CE) 81031
Chamber of Commerce of Caserta
Paid-up share capital: €10.000
Exton.it is the official website of Exton Srl, a company that produces footwear entirely handmade in Italy. Through the site, the User can search for brand information and buy products online.
Contents provided by the User
Users are responsible for their own and third party content they share on Exton, by uploading it, posting it or in any other way. Users hold the Owner harmless from any liability in relation to the unlawful dissemination of third-party content or the use of Exton, in ways contrary to the law.
The Owner does not carry out any type of moderation of the content published by the User or by third parties, but undertakes to intervene in the face of reports from Users or orders issued by public authorities in relation to content deemed offensive or illegal.
Rights to content provided by Users
The only rights granted to the Owner in relation to the content provided by Users are those necessary for the operation and maintenance of Exton.
Content provided by third parties
The Owner does not make any prior moderation on the content or links provided by third parties shown on Exton. The Owner is not responsible for such content and its accessibility.
Deleting and closing User accounts
Registered Users can deactivate their accounts, request their deletion or stop using the Service at any time, through the Exton interface or by contacting the Owner directly.
The Owner, in case of violation of these Terms, reserves the right to suspend or close the User’s account at any time and without notice.
Each order sent constitutes an offer to purchase the products. Orders are subject to the availability and discretionary acceptance of the Owner. The User must select the products and check out, after carefully verifying and possibly modifying the information contained in the order summary.
The order is made by confirming it and is subject to the payment of the price, taxes and shipping and payment costs indicated in the order summary form.
The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract takes place at the time of sending the Order Confirmation by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order by notifying the User within 20 days of purchase, at the email address associated with his purchase, of the possible unavailability of one or more of the products purchased. In this case, the Owner will reimburse the price and shipping costs incurred by the User.
Prices, descriptions or availability of the products on display are subject to change without notice. The photos included are indicative and do not constitute a guarantee of the quality of the products.
Execution of the Order
The Order is executed within the terms specified on the summary page and in the Order Confirmation email, subject to the availability of the ordered product. The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.
Deliveries are made during normal working hours to the address indicated by the User and according to the methods specified in the order summary. Upon delivery, the User must verify the content by specifying any anomalies in the delivery form. In case of non-collection within the period established by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. The Owner cannot be held liable for errors in delivery due to inaccuracies or incompleteness in the compilation of the Purchase Order by the User or for delays in shipment or damages that may occur to the products after delivery to the carrier, where the latter has been chosen and commissioned by the User.
Right of withdrawal
In case of purchase of products or services on Exton, the User has the right to withdraw from the contract without indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the goods. To exercise the right of withdrawal, the User is required to inform the Data Controller of the decision to withdraw by means of an explicit statement sent to the indicated contacts.
Effects of withdrawal
If the User withdraws from this contract, he will be refunded all payments he has made to the Owner, including delivery costs (except for additional costs arising from the possible choice of a type of delivery other than the least expensive type of standard delivery offered) without undue delay and in any case no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from this contract. These refunds will be made using the same means of payment that was used for the initial transaction, unless the User has expressly agreed otherwise; in any event, the User will not incur any costs as a result of this refund. The refund may be suspended until receipt of the goods or until the User has demonstrated that he has returned the goods, if earlier.
The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 14 days from the day on which he notified the withdrawal from this contract. To comply with this time frame, the buyer must ship the purchase before the period of 14 days has expired. The costs of returning the goods will be borne by the User. The buyer is liable for any diminished value of the goods resulting from the handling of the goods in excess of what is necessary to establish the nature, features and operation of the goods.
Limitations on the right of withdrawal on products
Damaged or used products are not replaced or refunded, even partially. The User must insert inside the packaging box a copy of the delivery document received.
The right of withdrawal does not apply: to goods made to measure or clearly personalized or that, by their nature, risk deteriorating quickly, are sealed and do not lend themselves to be returned for hygienic reasons or are connected to health protection and have been opened after delivery.
The consumer user is entitled to the warranty on the conformity of the products and services purchased. The warranty right has a duration of 24 months from the delivery of the goods and the lack of conformity must be communicated to the Owner within 2 months from the discovery.
To exercise the rwarranty right, the User must send an e-mail to the Owner indicating the order number and the accurate description of the defect (it is advisable to also attach photographic material).
All the elements are essential and will be verified by the Owner before giving an answer to the User.
If the lack of conformity of the product is ascertained, the User has the right to obtain, upon return to the Owner of the defective product, its repair or replacement. The User also has the right to request from the Owner a reasonable reduction in the price or termination of the contract if the repair and replacement are impossible or excessively expensive, the Owner has not provided for the repair or replacement of the property within a reasonable period or the replacement or repair previously carried out has caused considerable inconvenience to the User.
To exercise the warranty right and for further information on this matter, the User is required to contact the Owner.
The Service is provided “as is”
The Service is provided by the Owner “as is”, without any express or implied guarantee for its accuracy or availability.
Interruption of the Service
The Owner reserves the right to add, remove features or characteristics or suspend or interrupt the provision of the Service, either temporarily or permanently. In the event of a permanent interruption, the Owner will act to the fullest extent possible to allow users to withdraw their information hosted by the Owner.
Resale of the Service
Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of Exton and its Services without the express permission of the Owner, guaranteed directly or through a specific resale program.
The User undertakes to indemnify the Owner (as well as any subsidiaries or affiliates, its representatives, administrators, agents, licensees, partners and employees), from any obligation or liability, including any legal expenses incurred to defend themselves in court, that may arise from damage caused to other Users or third parties, in relation to the content uploaded online, violation of the legal terms or the terms of these terms of service.
The Service shall be used in accordance with the Terms.
Users may not:
Intellectual property rights
All trademarks of the Application, figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos appearing concerning Exton are and remain the exclusive property of the Owner or its licensors and are protected by applicable trademark laws and related international treaties.
Users declare to be of adult age according to the legislation which applies to them. Minors may only use Exton with the assistance of a parent or guardian. Under no circumstances may children under the age of 13 use Exton.
Limitations of liability
The Data Controller, within the limits of applicable law, is liable for damages of a contractual and non-contractual nature to Users or third parties only when these constitute an immediate and direct consequence, for wilful misconduct or gross negligence, of the activity of Exton.
The User expressly exempts and releases the Owner from any liability, to the extent permitted by applicable legislation, in relation to any damages or claims of any kind of his own and/or of third parties including direct, indirect, punitive, incidental, special damages, damages deriving from lost profits, lost revenues, loss of data or replacement costs deriving from or in any case connected with this agreement.
Changes to these Terms
The Owner reserves the right to make changes to the Terms at any time, giving notice to the User by publishing it within Exton.
The User who continues to use Exton after the publication of the changes, accepts without reservation the new Terms.
Transfer of the contract
The Owner reserves the right to transfer, assign, arrange for novation or subcontract all or some of the rights or obligations arising from the Terms, provided that the User’s rights provided herein are not affected.
The User may not assign or transfer in any way its rights or obligations under the Terms without the written permission of the Owner.
All communications relating to Exton must be sent using the contact information set forth in the Agreement.
Ineffectiveness and partial nullity
Should any clause of the Terms prove to be void, invalid or ineffective, the aforementioned clause will be deleted while the remaining clauses will not be conditioned thereby and will remain fully effective.
Applicable law & jurisdiction
These Terms and all disputes concerning the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place in which we, the Owner, have our registered office. The sole exception is the consumer court, where the law so provides.
Online dispute resolution for consumers
Consumers residing in Europe should be aware that the European Commission has set up an online platform providing an alternative dispute resolution tool. This service may be used by the European consumers to resolve any dispute relating to, and/or arising from, contracts of sale for goods and services stipulated online by mans of a non-judicial process. Consequently, if you are a European consumer, you can use this platform to resolve any dispute arising from the online contract concluded with the Data Controller. The platform is available at the following link.
TheOwner is available to answer any question sent by email to the email address published in this document.
Conciliation procedure for the resolution of disputes with consumers We do not participate in conciliation procedures for resolving disputes with consumers.